Arjun Dayal
I’m a Senior Product Designer at EverCommerce, designing for software that more than 100,000 business owners use every day. The solutions I design tend to fit within these beats:
Making the product smarter.
I own the end-to-end design of EverCommerce’s AI intelligence layer for customer service: the workflow for tagging and resolving at-risk customers in half the usual time, the insight components that quantify sentiment and detect when customers are drifting away, and the upcoming auto-reply agent that now takes the first response on itself.
Fitting into what's already there.
Most quarters, my job is to design something new and embed it in software that has been running for years, with its own patterns, its users' habits, and engineering realities that don't move. I practiced this skill on my own time: a home-style meal subscription designed to live inside Uber Eats, built from its existing system, adding only what the idea really needed. I care about simple, tasty food, and I wanted ordering it to feel just as simple.
The foundational system is more important than ever.
Building efficiently today involves a “bill of materials” design system, housing Figma variables and components that connect directly to the codebase. Because Claude Code now builds prototypes and code with that system as its context, any drift gets copied straight into what ships, so keeping it accurate has become a full-time job. This is how I built my latest app, Handbook.
- surface
- accent
- 16body size
- 12radius
- Guide card
- Section header
- Export button
Thinking in systems, for music production.
Outside work I produce hip-hop, and I make beats the way I make interfaces so I can release new material every month. I build one master section that holds every layer, then make stripped-down instances of it for each part of the song. The layers stay linked, so changing a sound in the master changes it everywhere it's used.↗
